التميز و الجودة كمعيار للتنافسية في الخدمات البنكية : إشارة للجزائر

الملخص EN

The study illustrates the contemporary challenges facing the banking industry.

Information technology came up with continuous chances for launching and acceleration.

This means that a sever competition is emerging and acceleration.

The excellence and the quality management is a vital approach for Algerian banks to cope with this global competition.