إدارة الجودة الشاملة كمدخل لتحسين أداء المؤسسة الاقتصادية : دراسة حالة مؤسسة CABAM بأم البواقي

الملخص EN

This study aims to indicate the role of total quality management in improving the performance of the enterprise ,a questionnaire was designed form collection the information it’s distributed to a sample of was analysed by statistical program CABAM enterprise workers and it spss to test hypotheses .This study has concluded that there is a role of a statistically significant for TQM in improving the performance of .enterprise CABAM