أثر الثقافة التنظيمية على تطبيق إدارة الجودة الشاملة : دراسة حالة المؤسسة الجزائرية للدلفنة البلاستيكية التابعة للمجمع الوطني للبلاستيك و المطاط

الملخص EN

This study aimed to know the impact of organizational culture on the application of TQM in Calplast company of rolling plastic, in order to achieve this we use a questionnaire which was distributed to a sample included 86 respondents from all managerial level which were randomly selected, it has been relying on multiple linear regression analysis for testing hypotheses of research.

The study concluded that there is significant impact of organizational culture on the application of TQM, the results of study showed that the organizational culture has a significant impact on focus on the customer, focus on processes and improve, participation, the top management commitment, so through all of the organizational culture values.