أهمية واقع جودة التعليم العالي في ماليزيا : دراسة حالة الجامعة العالمية الإسلامية بماليزيا IIUM كانموذج

الملخص EN

This paper aims to study the service quality of higher education in Malaysia based on the development and structure of its educational system.

It focuses on one of the most important quality evaluation systems to evaluate the quality of higher education in Malaysia.

Furthermore, the paper presents a statistical study of the service quality in the International Islamic University Malaysia (IIUM) based on the students’ views.

Finally, the paper suggests some recommendations to improve the service quality of education in the Algerian universities based on the Malaysia experience