خدمات الإرشاد الأكاديمي عن بعد الطلاب الدراسات العليا بقسم المكتبات و المعلومات بجامعة حلوان

الملخص EN

The increased political, social and economic demands in the last few year, along with the modern technological development, have led to the occurrence of changes in education provision systems and the ways of reaching students.

Therefore, there emerged the opportunity to provide a more specialized support to students through the provision of remote academic guidance.

The application of using academic guidance services through electronic devices, whether computers or smartphones, for postgraduate students within the departments of libraries and information is also considered an important link in the series of technological development witnessed by our current era.

In order to provide academic guidance services at any time and from anywhere using these modern technological tools, the academic remote guidance aims through these modern technological tools to provide guidance services for postgraduate students in the departments of libraries and information in Egyptian universities, in order to develop their personalities academically, and develop their skills in various areas in accordance with the international quality standards, as academic guidance is considered an essential element of the university student's experience.

Providing academic counseling is also considered one of the institutional functions that links all students to the institution, i.e.

one that develops in them a sense of belonging.

Coinciding with the increase in the complexity of the educational curricula and the expansion of the educational options, the pressure to make that academic experience a meaningful experience that can be applied to students wherever they may be, has also increased.

For this purpose, the study aims to fulfill a set of objectives; namely: introducing the role of using computers in supporting academic guidance, introducing the role of smartphone applications in supporting academic guidance, introducing the requirements of the department of libraries and information at Helwan University for using such modern technological tools, identifying problems that the departments of libraries and information may face when using this new service and identifying the technical and professional requirements that the departments of libraries and information need for that technological change.

Therefore, the mission of academic guidance is to help students fulfill their needs, abilities and goals, introduce them to the objectives of the university or the department, and also introduce the programs provided by their department so that the student can get the maximum benefit from all what the university provides.

This is the activity performed by the academic guides in the department to introduce the students to the educational rules and regulations and to assist them in achieving academic progress and overcoming any social, psychological, health or academic problems and difficulties they may encounter.

Therefore, academic guidance is a shared responsibility between the student and his academic advisor.

The study followed the descriptive analytical approach, and depended on a survey directed to postgraduate students at Helwan University.

The study was able to present a proposed scenario for using these modern technological tools to provide remote academic guidance services within the departments of libraries and information all over the Arab Republic of Egypt.