Effects of job rotation and role stress on job satisfaction and organizational commitment among large scale of administrative staff in nonprofit organizations

العناوين الأخرى

أثار التدوير و الإجهاد الوظيفي على الرضا و الالتزام الوظيفي على الموظفين الإداريين في المؤسسات غير الربحية

مقدم أطروحة جامعية

Ulaywah, Iman Samir Husayn

مشرف أطروحة جامعية

Abu Muammar, Faris Mahmud

الجامعة

الجامعة الإسلامية

الكلية

كلية التجارة

القسم الأكاديمي

قسم إدارة الأعمال

دولة الجامعة

فلسطين (قطاع غزة)

الدرجة العلمية

ماجستير

تاريخ الدرجة العلمية

2017

الملخص الإنجليزي

This study aims to identify the effects of job rotation and role stress on job satisfaction and organizational commitment among large scale of administrative staff in nonprofit organizations, especially United Nations Relief and Works Agency (UNRWA), Islamic University of Gaza (IUG), Al Azhar University and Al Aqsa University.

To fulfil this goal, the researcher adopted the descriptive analytical method and she designed a questionnaire to collect the required data.

In addition to the respondents’ information, it dealt with other four sections as; job rotation, role stress, job satisfaction and organizational commitment.

Study sample consisted of large scale of the administrative staff in the abovementioned organizations; the researcher distributed 400 questionnaires and she retrieved 336.

The study c for the following main results:  Job rotation could have an effect on job satisfaction and organizational commitment.

Also, role stress among employees exercises negative influences on JS and OC.

As a practical strategy, the organization could promote the benefits of JR to both individuals and the organization.

 The researcher reached for large agreement that job rotation is a useful tool for the employees in order to develop their skills and capacities.

However, despite its significance, the staff believes that the organization does not involve them in the decision of job rotation  The current study expands organizational commitment and job satisfaction research by substantiating statistically significant relationship between organizational commitment of the administrative employees and their overall job satisfaction.

In addition, it strengthens the evidence that the more committed employees are to their organizations, the more effective and productive they would be in their organizations.

Improved job satisfaction and retention may result in improved client satisfaction too.

The most important recommendations are:  Fair evaluation for the employees, notify them of job fairness and give them material and moral incentives that suit their competency and skills in order to achieve job satisfaction.

This happens through having clear and reasonable standards to evaluate performance, identify the right level of administrative staff sufficiency in which incentives will be given and facilitate the process of assessing rotation.

 The organization should pay special attention to job rotation requirements as they represent a significant variable affects rotation and commitment, which then will reflect on performance and quality of services.

 Focus on organizational structure and job design to be more obvious and strong in using developing practices as job rotation.

This guarantees right and organized planning for positions and specify the duties and qualifications needed.

 Limit the expected hindrances and disadvantages of job rotation via good planning and constant follow up, in addition to regular training.

 Not to utilize job rotation to cause harms to the employees

التخصصات الرئيسية

إدارة الأعمال

عدد الصفحات

114

قائمة المحتويات

• APA
• MLA
• AMA

لغة النص

الإنجليزية

نوع البيانات

رسائل جامعية

رقم السجل

BIM-911569