صراع الدور و تأثيره على الأداء الوظيفي

الملخص EN

The role of the individual is defined on the basis of his expectations and the expectations of the other individuals.

It depends on the understanding and perception of the individual and the others of the expatiated role, and what they must accomplish.

If ambiguity surrounds these roles and there is opposition or conflict, this will undoubtedly affect the functional performance of the individuals.

There are various negative effects resulting from increased conflict of roles, such as the dissatisfaction, deficiencies and regression of performance.