Study conflict that facing the nurses in al-Sadder educational hospital in Amara City

الملخص EN

Aim of study: The study aims to identify the type of conflict that nursing staff may face during provide nursing care in the hospital and to know the relationship between demographic characteristics and types of conflicts.

Methodology: A descriptive study was conducted in the city of Amara during the period from November 2016 to May 2017.

The simple random sampling method was used in Al-Sadr Teaching Hospital in Amara.

A random sample was used to collect data of 200 out of 400 nurses.

The data were collected by interview method after designing the questionnaire, which consists of two parts: the first part contains demographic and social characteristics, and the second part consists of (5) axes: conflict with colleagues, conflict with doctors, conflict with the presidents, Conflict with environmental conditions and services provided to nurses.

Data were described and analyzed using statistical descriptive methods (frequencies, percentages, arithmetic mean and kai box) Results: The results of the study showed that the conflicts between nurses and doctors achieved a higher average mean (1.60) at an average level.

Moreover, there was statistically significant association between demographic characteristics except marital status with conflict types with a significant significance (P ˂ 0.05).

Conclusion: The majority of conflicts are at an average level of healthy lifestyle.

In addition, the results indicated that the statistically significant relationship between some variables, except marital status, environmental conditions and services provided to nurses where the correlation relationship was not significant.

Recommendation: The study recommended that medical staff, nursing staff and teachers pay more attention to nursing staff by describing the administrative procedures between nursing staff members and the division of labor, and defining the powers and responsibilities between nursing staff and doctors to avoid conflicts and conducting trainings for new nursing staff for the purpose of subjugation.

All nurses of all ages to field training.

Key words: Conflict, Nursing staff, Patient, Coworker.