أثر تبني نظام التقييس في تعزيز أداء المؤسسات الفندقية لتحقيق التنمية المستدامة في الجزائر

الملخص EN

This study aims to know the importance of the standardization system in upgrading the hotel service and enhancing the performance of hotel establishments in Algeria, as well as the obstacles and difficulties they face in adopting and implementing international standards for ISO standardization.

To achieve this, a questionnaire was drafted and distributed to a sample consisting of 190 workers in hotel establishments in western Algeria, and Data processing by SPSS; after analysis, it was concluded that the hotel establishments are not ready to adopt the standardization system, and this has negatively affected the tourism attraction and the advancement of the tourism sector in Algeria.