قياس مستوى التمكين النفسي و أثره على الثقة التنظيمية من وجهة نظر موظفي المديرية المركزية لتوزيع الكهرباء و الغاز بولاية الجلفة

Abstract EN

This study aims to identify the level of psychological empowerment and the effect of its dimensions on organizational trust from the point of view of the employees of the Central Directorate of Electricity and Gas Distribution in Djelfa, where the questionnaire was relied upon as a tool for the study, and the study sample consisted of (74) singles from different levels of employees of the Central Directorate, the multiple regression analysis and the mono-variance analysis were used.

The most important results were the presence of an impact for each dimension (independence, influence) on organizational trust from the point of view of the employees of the Central Directorate, and the presence of differences in Perceptions and trends of employees of the Central Directorate towards the psychological empowerment dimension and organizational trust due to the variable of the educational level.

The study recommended that attention should be paid to all aspects related to strengthening psychological empowerment to increase organizational trust by devoting a culture of learning and communication, and giving employees greater freedom in making decisions and taking responsibility.