أثر تطبيق الإدارة الإلكترونية على ترشيد الخدمات : دراسة حالة مؤسسة اتصالات الجزائر بالمدية

الملخص EN

The aim of the study is to know the effect of the application of electronic management on the rationalization of services by knowing the nature of the relationship between the electronic management and rationalization of services in the Algerian Telecom Corporation in Medea.

in order to achieve the objectives of the study, the questionnaire was designed and distributed to the sample members (40) The use of the statistical package for social sciences (SPSS) to analyze the data so that the study found that the individuals working in the institution under study should be defined in the concept of electronic management and the importance of their application, and work to improve their abilities to use their various software, Have a lack of awareness of this concept, in addition to looking at electronic management as a means of doing business rather than just tools.