الدور المعدل للتمكين النفسي للمستخدمين في العلاقة بين جودة نظم المعلومات الإدارية و رضا المستخدمين : دراسة على عينة من مؤسسات القطاع الخدمي العاملة بولاية الخرطوم

Abstract EN

The quality of information systems an important role improving on Users Satisfaction because Users Satisfaction as one of tools to achieving competitive advantage in the firms, in spite of that there is a lack of studies that take issue of Users Satisfaction determinates m especially in developing countries.

The study aims to identify the impact of Users Psychological empowerment in relationship between Management Information System Quality and Users Satisfaction in the firms of Khartoum state, the model of study was built on the assumptions based on the literature of the study was to develop metrics study based on previous studies, for the nature of the study was rely on Non-probability sample.

Designed a questionnaire to collect data was over of 384 questionnaires valid for analysis at a rate of 81% ,Used (AMOS) program, was used Cronbach's Alpha to test reliability and used path analysis to test the hypotheses of the study.

The results of the study showed that there is evidence of supporting the moderating effect of Users Psychological empowerment of interaction the relationship between Perceived Management Information System Quality and Users Satisfaction., Depend on the results of the study have been discussed results, The study recommended that the service firms in general and the firms of study must be attention to Management Information System Quality for its an important role improving Satisfaction also have been The theoretical and practical implications and suggestions for future researche