Perception of delay and attitude toward feedbaek display : an exploration into downloaders’ demographics
Joint Authors
Tangmanee, Chatpong
Nontasil, Pawarat
Source
International Arab Journal of E-Technology
Issue
Vol. 3, Issue 4 (30 Jun. 2014), pp.242-249, 8 p.
Publisher
Publication Date
2014-06-30
Country of Publication
Jordan
No. of Pages
8
Main Subjects
Information Technology and Computer Science
Abstract EN
To cope with delay during an online download session, web service providers often present feedback cues to keep downloaders informed of progress.
Yet, empirical work examining the downloaders’ perception of delay or their attitudes toward the feedback provided is scant.
Moreover, only few studies have addressed the two variables in conjunction with downloaders’ demographics.
This study intends to fill that void.
2,160 downloaders who downloaded online content from one content-sharing website participated in the survey.
The analysis revealed that differences in perceptions of delay and attitude toward feedback provided across four major demographics including gender, age, education background and the amount of experience on the Internet were statistically significant at the 0.05 level.
In addition, the correlation between downloaders’ perception of delay and their attitude toward feedback is also statistically significant.
In addition to extending insight into the concept of human-computer interaction regarding perception of delay, the study concludes that service providers should pay more attention to certain groups downloaders so they perceive delay as less of a problem.
American Psychological Association (APA)
Tangmanee, Chatpong& Nontasil, Pawarat. 2014. Perception of delay and attitude toward feedbaek display : an exploration into downloaders’ demographics. International Arab Journal of E-Technology،Vol. 3, no. 4, pp.242-249.
https://search.emarefa.net/detail/BIM-365835
Modern Language Association (MLA)
Tangmanee, Chatpong& Nontasil, Pawarat. Perception of delay and attitude toward feedbaek display : an exploration into downloaders’ demographics. International Arab Journal of E-Technology Vol. 3, no. 4 (Jun. 2014), pp.242-249.
https://search.emarefa.net/detail/BIM-365835
American Medical Association (AMA)
Tangmanee, Chatpong& Nontasil, Pawarat. Perception of delay and attitude toward feedbaek display : an exploration into downloaders’ demographics. International Arab Journal of E-Technology. 2014. Vol. 3, no. 4, pp.242-249.
https://search.emarefa.net/detail/BIM-365835
Data Type
Journal Articles
Language
English
Notes
Includes bibliographical references : p. 248-249
Record ID
BIM-365835