Perception of delay and attitude toward feedbaek display : an exploration into downloaders’ demographics

Joint Authors

Tangmanee, Chatpong
Nontasil, Pawarat

Source

International Arab Journal of E-Technology

Issue

Vol. 3, Issue 4 (30 Jun. 2014), pp.242-249, 8 p.

Publisher

Arab Open University

Publication Date

2014-06-30

Country of Publication

Jordan

No. of Pages

8

Main Subjects

Information Technology and Computer Science

Abstract EN

To cope with delay during an online download session, web service providers often present feedback cues to keep downloaders informed of progress.

Yet, empirical work examining the downloaders’ perception of delay or their attitudes toward the feedback provided is scant.

Moreover, only few studies have addressed the two variables in conjunction with downloaders’ demographics.

This study intends to fill that void.

2,160 downloaders who downloaded online content from one content-sharing website participated in the survey.

The analysis revealed that differences in perceptions of delay and attitude toward feedback provided across four major demographics including gender, age, education background and the amount of experience on the Internet were statistically significant at the 0.05 level.

In addition, the correlation between downloaders’ perception of delay and their attitude toward feedback is also statistically significant.

In addition to extending insight into the concept of human-computer interaction regarding perception of delay, the study concludes that service providers should pay more attention to certain groups downloaders so they perceive delay as less of a problem.

American Psychological Association (APA)

Tangmanee, Chatpong& Nontasil, Pawarat. 2014. Perception of delay and attitude toward feedbaek display : an exploration into downloaders’ demographics. International Arab Journal of E-Technology،Vol. 3, no. 4, pp.242-249.
https://search.emarefa.net/detail/BIM-365835

Modern Language Association (MLA)

Tangmanee, Chatpong& Nontasil, Pawarat. Perception of delay and attitude toward feedbaek display : an exploration into downloaders’ demographics. International Arab Journal of E-Technology Vol. 3, no. 4 (Jun. 2014), pp.242-249.
https://search.emarefa.net/detail/BIM-365835

American Medical Association (AMA)

Tangmanee, Chatpong& Nontasil, Pawarat. Perception of delay and attitude toward feedbaek display : an exploration into downloaders’ demographics. International Arab Journal of E-Technology. 2014. Vol. 3, no. 4, pp.242-249.
https://search.emarefa.net/detail/BIM-365835

Data Type

Journal Articles

Language

English

Notes

Includes bibliographical references : p. 248-249

Record ID

BIM-365835