العلاقة بين الثقة التنظيمية و الالتزام التنظيمي : دراسة ميدانية على جامعة الأزهر-غزة

الملخص EN

This study aimed to investigate the relationship between organizational trust and organizational commitment at the University of Alazher, Gaza.

The study used the descriptive analytical approach , and the population of the study comprised from the administrative staff at Al Azhar University in Gaza witha number of (170) Administrative Officer .

Questionnaire has been designed based on previous studies related to the subject of the study , using of a comprehensive survey (census) of the study population , where 125 questionnaires was recovered which is (73.5 %).

The study showed some results including: the existence of a correlation proportional medium between trust supervisors and organizational commitment , as well as the results showed a correlation positive correlation is weak between trust colleagues work and organizational commitment , also results showed that there is a direct correlation medium between the trust in the willingness of the university and organizational commitment.

The study reached a set of recommendations , including: must build an organizational culture within the university based on teamwork, and self-censorship for workers through instill confidence among individuals working within the university , holding training courses in the field of human relations to improve relations between superiors and subordinates because the study showed weakness in trust of colleagues , and the need to pay attention to strengthening the relationship between the university administration and staff development and improvement through the intensification of meetings, briefings and open the way for employees to express their views and ideas and discussed objectively and transparently.