تأثير إدارة اللوجستيك في تحسين مستوى الخدمات المقدمة للزبون : دراسة تحليلية في مدينة مرجان الطبية

Abstract EN

This research sought to determine the effect of logistics management in improving the level of services provided to the customer.

In order to achieve this, the researchers relied on the logistic dimensions of logistic logistics, distribution logistics, reverse logistics, The researchers tried to answer the following question: "Is there an impact of the dimensions of the logistics in the level of services provided to the customer?" The researchers also sought to achieve the research objectives, which were to measure the impact of logistics management dimensions (processing) , The The most important of which is: Morjan Medical City focuses on central purchasing where Morjan Medical City is equipped by the Ministry of Health, The Ministry of Health has reached an understanding of the Ministry's lack of commitment to the annual plan set by Morjan Medical City, where the plan and figures are often not complied with in the Ministry's distribution of materials in a similar manner between hospitals such as Morjan, Qassim, Musayyib.

The researchers have verified the correct In order to provide the best services to patients, the most important of these proposals are the following: The establishment of Morjan Medical City is a policy of combining centralization and decentralization.

The Medical City Administration should open an independent pharmacy for each department in order to meet the needs of each department