دراسة تقييمية لواقع أداء المسؤولين باستخدام مدخل التغذية العكسية 360 درجة : دراسة حالة مؤسسة نفطال سكيكدة

Abstract EN

The study aimed to evaluate the performance of the heads of departments in the Naftal Foundation in Skikda, based on the 360-degree feedback approach, as most studies focus on evaluating the performance of subordinates.

We have found through the study negative results with respect to the approved standards, most of which came below the assumed average, except for the last criterion, which is customer orientation, it was positive.

From it, it can be said that the entrance to the 360-degree feedback enables knowledge of the heads' performance and helps to improve it in the future.