Visitor satisfaction at UNESCO world heritage sites: the case of the oasis of Bahla and land of Frankincense in the Sultanate of Oman
Joint Authors
Source
Journal of the Faculty of Tourism and Hotels
Issue
Vol. 16, Issue 1 (30 Jun. 2019), pp.17-47, 31 p.
Publisher
Alexandria University Faculty of Tourism
Publication Date
2019-06-30
Country of Publication
Egypt
No. of Pages
31
Main Subjects
Topics
Abstract EN
This study aims at contributing to the body of research on visitor satisfaction at UNESCO world heritage sites with a case study of the oasis of Bahla and land of frankincense, two cultural world heritage sites in the sultanate of Oman.
to analyse the level of satisfaction of visitors to the oasis of Bahla and the land of frankincense, a questionnaire was developed which consisted of five main sections in accordance with the research model and in total, 250 visitors took part in the survey.
the results showed that the tourists‟ overall satisfaction for both sites was above average and that visitors would recommend them to other people.
the research recommended that UNESCO needs to acknowledge the importance of on-site interpretation and tourism infrastructure for heritage tourists.
also, Omani government needs to develop thought-out management plans and an efficient implementation mechanism in order to enhance the quality of the world heritage sites which are attractive for many visitors.
American Psychological Association (APA)
Aziz, Hibah& Herzig, Philipp. 2019. Visitor satisfaction at UNESCO world heritage sites: the case of the oasis of Bahla and land of Frankincense in the Sultanate of Oman. Journal of the Faculty of Tourism and Hotels،Vol. 16, no. 1, pp.17-47.
https://search.emarefa.net/detail/BIM-1011429
Modern Language Association (MLA)
Aziz, Hibah& Herzig, Philipp. Visitor satisfaction at UNESCO world heritage sites: the case of the oasis of Bahla and land of Frankincense in the Sultanate of Oman. Journal of the Faculty of Tourism and Hotels Vol. 16, no. 1 (2019), pp.17-47.
https://search.emarefa.net/detail/BIM-1011429
American Medical Association (AMA)
Aziz, Hibah& Herzig, Philipp. Visitor satisfaction at UNESCO world heritage sites: the case of the oasis of Bahla and land of Frankincense in the Sultanate of Oman. Journal of the Faculty of Tourism and Hotels. 2019. Vol. 16, no. 1, pp.17-47.
https://search.emarefa.net/detail/BIM-1011429
Data Type
Journal Articles
Language
English
Notes
Includes bibliographical references: p. 44-47
Record ID
BIM-1011429