تطبيقات مشروع البلدية الإلكترونية في الجزائر : قراءة في بعض نماذج الخدمة العمومية

Abstract EN

In this research paper we try to study the topic of electronic municipality (E-Commune) project applications in Algeria through civil status documents, identity and travel, which are models for improving public service and rationalization of administrative work, in the context of embodying the Algeria electronic project by exploiting modern information and communication technologies and reducing dealing with paper documents, and moving towards electronic administration in Providing public services that contribute to achieving citizen satisfaction with the quality of services provided.

As it became possible for citizen to access specialized electronic portals and request their services after filling out the required forms and data, which made the municipality achieve several benefits by following the electronic system, especially reduction in the time, effort, cost, and achieving equal access to public services, However, achieving effective performance requires continued efforts to improve the electronic environment to include other services in an effort to modernize local administration and keep pace with technological development.