الولاء التنظيمي لدى موظفي الجمارك و علاقته بالخصائص الشخصية

Abstract EN

The study aimed to determine the level of commitment of customs employees to their organization and to detect the differences in their level of organizational commitment due to personal variables.

The study was conducted on a sample of 227 employees of the regional directorate of customs in Oran.

we used tool for measure Allen & Meyer (1990) organizational commitment.

The following results were revealed: (A) medium level of organizational commitment were found significant differences were noticed.

There were no statistically significant differences in the level of organizational commitment in its dimensions (emotional, continuous and normative) according to the gender variable.

There are statistically significant differences in the level of organizational loyalty by its dimension (normative) for the category whose duration ranged from 22-30 years according to the seniority variable.