The contribution of the open data to the development of government digital services : ”SeeClickFix” model

Abstract EN

The aim of this study is to identify the role of the contribution made by open data in the revitalization of digital government services, where in our time governments have become a huge burden resulting from th inability to provide and meet the needs of their citizens from the increasing public services over time, whether in terms of quality, or The speed in submitting and covering all population areas, and this is what gained it a slow or no reaction that prevented it from keeping pace with the growth of society and its aspirations.

Therefore, the government must adopt a strategy that achieves added value by which it gains the citizens satisfaction and reduces their daily burdens through engaging community members in the public services environment, this is done by moving towards the concept of open data under the SeeClickFix model to improve public servicesfor the society, and this is what we will look at in our research.