تقييم جدوى نظام الإدارة في الاستجابة لمتطلبات أصحاب المصالح : محاولة لتقييم نظام إدارة مؤسسة كوندور

Abstract EN

Based on Stakeholders theory, this study attempted to develop a method for assessing management systems.

It suggest a list of appropriate criteria for Checking.

The method was tested on SPA Condor’s management system, which led to identify a set of recommended practices to be adopted for improve Condor’s ability to meets stakeholders requirements.

When condor plans for its future; its takes into account all stakeholders, but this attention has not been adequately translated when talking about internal processes, procedures, information system, human resources management, resource & material management, performance evaluation & improvement.

The management system of Condor is able to satisfy certain stakeholders: customers, workers, the Environment Directorate, suppliers, banks, sales agents and after-sales service agents.

Ignore other parties such uscustoms, shipping and transit companies, led to weak control of imported purchases, which generates risk of delayed production and after-sales services.

Failure to meets the requirements of strategic partners, and R&D bodies may prevent the achievement of certain strategic objectives, particularly those related to product development and technological vigilance