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A Multidimensional and Multimembership Clustering Method for Social Networks and Its Application in Customer Relationship Management
Joint Authors
Wan, Di
Zhang, Xin
Zhang, Cun-Quan
Zhao, Peixin
Source
Mathematical Problems in Engineering
Issue
Vol. 2013, Issue 2013 (31 Dec. 2013), pp.1-8, 8 p.
Publisher
Hindawi Publishing Corporation
Publication Date
2013-09-14
Country of Publication
Egypt
No. of Pages
8
Main Subjects
Abstract EN
Community detection in social networks plays an important role in cluster analysis.
Many traditional techniques for one-dimensional problems have been proven inadequate for high-dimensional or mixed type datasets due to the data sparseness and attribute redundancy.
In this paper we propose a graph-based clustering method for multidimensional datasets.
This novel method has two distinguished features: nonbinary hierarchical tree and the multi-membership clusters.
The nonbinary hierarchical tree clearly highlights meaningful clusters, while the multimembership feature may provide more useful service strategies.
Experimental results on the customer relationship management confirm the effectiveness of the new method.
American Psychological Association (APA)
Zhao, Peixin& Zhang, Cun-Quan& Wan, Di& Zhang, Xin. 2013. A Multidimensional and Multimembership Clustering Method for Social Networks and Its Application in Customer Relationship Management. Mathematical Problems in Engineering،Vol. 2013, no. 2013, pp.1-8.
https://search.emarefa.net/detail/BIM-1031805
Modern Language Association (MLA)
Zhao, Peixin…[et al.]. A Multidimensional and Multimembership Clustering Method for Social Networks and Its Application in Customer Relationship Management. Mathematical Problems in Engineering No. 2013 (2013), pp.1-8.
https://search.emarefa.net/detail/BIM-1031805
American Medical Association (AMA)
Zhao, Peixin& Zhang, Cun-Quan& Wan, Di& Zhang, Xin. A Multidimensional and Multimembership Clustering Method for Social Networks and Its Application in Customer Relationship Management. Mathematical Problems in Engineering. 2013. Vol. 2013, no. 2013, pp.1-8.
https://search.emarefa.net/detail/BIM-1031805
Data Type
Journal Articles
Language
English
Notes
Includes bibliographical references
Record ID
BIM-1031805