قياس أثر عمليات إدارة المعرفة على تحقيق الميزة التنافسية : دراسة حالة : مؤسسة (Canapehp)‎

Abstract EN

The aim of this study is to measure the impact of KM processes (acquisition, generation, storage, distribution, and finally the application) on achieving competitive advantage (lower cost advantage, excellence advantage) By showing and analyzing the reality of the knowledge management processes and the level of competitive advantage in the organization and determine the relationship of the effect between them.

The study found that there is a strong and positive correlation between the processes of knowledge management and the achievement of competitive advantage in the institution (Canapehp) for the manufacture of plastic pipes, and also it showed a significant positive effect between them.

The study recommended to focus on the human resource as one of the most important elements of possessing the competitive advantage by developing the effective programs in the training and the motivation for all employees in Institution of (Canapehp).