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Women’s Satisfaction of Maternity Care in Nepal and Its Correlation with Intended Future Utilization
Joint Authors
Paudel, Deepak
Aryal, Krishna Kumar
King, Stuart
Paudel, Yuba Raj
Barnett, Sarah
Dariang, Maureen
Poudel, Pradeep
Mehata, Suresh
Source
International Journal of Reproductive Medicine
Issue
Vol. 2015, Issue 2015 (31 Dec. 2015), pp.1-9, 9 p.
Publisher
Hindawi Publishing Corporation
Publication Date
2015-11-08
Country of Publication
Egypt
No. of Pages
9
Main Subjects
Abstract EN
The impact of rapid increase in institutional birth rate in Nepal on women’s satisfaction and planned future utilization of services is less well known.
This study aimed to measure women’s satisfaction with maternity care and its correlation with intended future utilisation.
Data came from a nationally representative facility-based survey conducted across 13 districts in Nepal and included client exit interviews with 447 women who had either recently delivered or had experienced complications.
An eight-item quality of care instrument was used to measure client satisfaction.
Multivariate probit model was used to assess the attribution of different elements of client satisfaction with intended future utilization of services.
Respondents were most likely to suggest maintaining clean/hygienic health facilities (42%), increased bed provision (26%), free services (24%), more helpful behaviour by health workers (18%), and better privacy (9%).
Satisfaction with the information received showed a strong correlation with the politeness of staff, involvement in decision making, and overall satisfaction with the care received.
Satisfaction with waiting time (p = 0.035), information received (p = 0.02), and overall care in the maternity care (<0.001) showed strong associations with willingness to return to facility.
The findings suggest improving physical environment and interpersonal communication skills of service providers and reducing waiting time for improving client satisfaction and intention to return to the health facility.
American Psychological Association (APA)
Paudel, Yuba Raj& Mehata, Suresh& Paudel, Deepak& Dariang, Maureen& Aryal, Krishna Kumar& Poudel, Pradeep…[et al.]. 2015. Women’s Satisfaction of Maternity Care in Nepal and Its Correlation with Intended Future Utilization. International Journal of Reproductive Medicine،Vol. 2015, no. 2015, pp.1-9.
https://search.emarefa.net/detail/BIM-1066957
Modern Language Association (MLA)
Paudel, Yuba Raj…[et al.]. Women’s Satisfaction of Maternity Care in Nepal and Its Correlation with Intended Future Utilization. International Journal of Reproductive Medicine No. 2015 (2015), pp.1-9.
https://search.emarefa.net/detail/BIM-1066957
American Medical Association (AMA)
Paudel, Yuba Raj& Mehata, Suresh& Paudel, Deepak& Dariang, Maureen& Aryal, Krishna Kumar& Poudel, Pradeep…[et al.]. Women’s Satisfaction of Maternity Care in Nepal and Its Correlation with Intended Future Utilization. International Journal of Reproductive Medicine. 2015. Vol. 2015, no. 2015, pp.1-9.
https://search.emarefa.net/detail/BIM-1066957
Data Type
Journal Articles
Language
English
Notes
Includes bibliographical references
Record ID
BIM-1066957