Emotional intelligence management improvement effects : enhancing employees' performance in the state owned hotels in Egypt
Joint Authors
Halim, Yasir Tawfiq
Imarah, Ula Abd al-Munim al-Sayyid
Source
Journal of Commercial and Environmental Studies
Issue
Vol. 9, Issue 2، ج. 1 (30 Jun. 2018), pp.1-35, 35 p.
Publisher
Suez Canal University Faculty of Commerce
Publication Date
2018-06-30
Country of Publication
Egypt
No. of Pages
35
Main Subjects
Topics
Abstract EN
With positive keenness and compliance to the target that the hospitality market expertly recover, and, as the Holding company for Tourism and Hotels (HOTAC) exert efforts to accelerate market growth, employees' adherence to high performance becomes essential.
These potentials for performance are expected to prevail with developed managers' competencies.
Here, an emotionally intelligent manager is expected to push towards employees' positive and committed compliance to goals, and to help to capture higher industry performance levels.
This paper investigates the effect of managers' emotional intelligence on employees' satisfaction, performance, and reduced emotional exhaustion, applying on the hospitality industry in Egypt, and following the line of study that considers emotional intelligence a significant factor towards the betterment of the workplace environment.
Here, emotional intelligence is expected to have an efficacious impact on the organization's performance, especially when it comes to job satisfaction and employee performance, which are aspects that are considered to influence the overall sector performance.
American Psychological Association (APA)
Halim, Yasir Tawfiq& Imarah, Ula Abd al-Munim al-Sayyid. 2018. Emotional intelligence management improvement effects : enhancing employees' performance in the state owned hotels in Egypt. Journal of Commercial and Environmental Studies،Vol. 9, no. 2، ج. 1, pp.1-35.
https://search.emarefa.net/detail/BIM-1081267
Modern Language Association (MLA)
Halim, Yasir Tawfiq& Imarah, Ula Abd al-Munim al-Sayyid. Emotional intelligence management improvement effects : enhancing employees' performance in the state owned hotels in Egypt. Journal of Commercial and Environmental Studies Vol. 9, no. 2, p. 1 (2018), pp.1-35.
https://search.emarefa.net/detail/BIM-1081267
American Medical Association (AMA)
Halim, Yasir Tawfiq& Imarah, Ula Abd al-Munim al-Sayyid. Emotional intelligence management improvement effects : enhancing employees' performance in the state owned hotels in Egypt. Journal of Commercial and Environmental Studies. 2018. Vol. 9, no. 2، ج. 1, pp.1-35.
https://search.emarefa.net/detail/BIM-1081267
Data Type
Journal Articles
Language
English
Notes
-
Record ID
BIM-1081267