Discrete Event Simulation Models for CT Examination Queuing in West China Hospital
Joint Authors
Luo, Li
Liu, Hangjiang
Liao, Huchang
Tang, Shijun
Guo, Huili
Shi, Yingkang
Source
Computational and Mathematical Methods in Medicine
Issue
Vol. 2016, Issue 2016 (31 Dec. 2016), pp.1-10, 10 p.
Publisher
Hindawi Publishing Corporation
Publication Date
2016-07-28
Country of Publication
Egypt
No. of Pages
10
Main Subjects
Abstract EN
In CT examination, the emergency patients (EPs) have highest priorities in the queuing system and thus the general patients (GPs) have to wait for a long time.
This leads to a low degree of satisfaction of the whole patients.
The aim of this study is to improve the patients’ satisfaction by designing new queuing strategies for CT examination.
We divide the EPs into urgent type and emergency type and then design two queuing strategies: one is that the urgent patients (UPs) wedge into the GPs’ queue with fixed interval (fixed priority model) and the other is that the patients have dynamic priorities for queuing (dynamic priority model).
Based on the data from Radiology Information Database (RID) of West China Hospital (WCH), we develop some discrete event simulation models for CT examination according to the designed strategies.
We compare the performance of different strategies on the basis of the simulation results.
The strategy that patients have dynamic priorities for queuing makes the waiting time of GPs decrease by 13 minutes and the degree of satisfaction increase by 40.6%.
We design a more reasonable CT examination queuing strategy to decrease patients’ waiting time and increase their satisfaction degrees.
American Psychological Association (APA)
Luo, Li& Liu, Hangjiang& Liao, Huchang& Tang, Shijun& Shi, Yingkang& Guo, Huili. 2016. Discrete Event Simulation Models for CT Examination Queuing in West China Hospital. Computational and Mathematical Methods in Medicine،Vol. 2016, no. 2016, pp.1-10.
https://search.emarefa.net/detail/BIM-1100090
Modern Language Association (MLA)
Luo, Li…[et al.]. Discrete Event Simulation Models for CT Examination Queuing in West China Hospital. Computational and Mathematical Methods in Medicine No. 2016 (2016), pp.1-10.
https://search.emarefa.net/detail/BIM-1100090
American Medical Association (AMA)
Luo, Li& Liu, Hangjiang& Liao, Huchang& Tang, Shijun& Shi, Yingkang& Guo, Huili. Discrete Event Simulation Models for CT Examination Queuing in West China Hospital. Computational and Mathematical Methods in Medicine. 2016. Vol. 2016, no. 2016, pp.1-10.
https://search.emarefa.net/detail/BIM-1100090
Data Type
Journal Articles
Language
English
Notes
Includes bibliographical references
Record ID
BIM-1100090