Internet banking and Arab Gulf experience

Abstract EN

Banks everywhere understand that they need to stop operating as a number of solid operational units and act as single integrated enterprise not only their customers are demanding this, but also are the regulators and probably their investors.

As this paper shows, the rationale for movement towards the new banking operating environment is compelling and as the NBK (National Bank of Kuwait) and NBO (National Bank of Oman) examples show it is also achievable.

The opportunities now exist for banks to overcome the inflexibility and complexity of their traditional operational structure and become true on demand banks.

This research only concentrates on the discussion of the requirements of the technology and security.

The background of the E-bank is described first, then the need for the Internet Banking, followed by some strategies of how to address the technical and security requirements to help the E-bank to set up the business online.