mCSQAM: Service Quality Assessment Model in Mobile Cloud Services Environment
Joint Authors
Source
Issue
Vol. 2016, Issue 2016 (31 Dec. 2016), pp.1-9, 9 p.
Publisher
Hindawi Publishing Corporation
Publication Date
2016-08-28
Country of Publication
Egypt
No. of Pages
9
Main Subjects
Telecommunications Engineering
Abstract EN
Cloud computing is high technology that extends existing IT capabilities and requirements.
Recently, the cloud computing paradigm is towards mobile with advances of mobile network and personal devices.
As concept of mobile cloud, the number of providers rapidly increases for various mobile cloud services.
Despite development of cloud computing, most service providers used their own policies to deliver their services to user.
In other words, quality criteria for mobile cloud service assessment are not clearly established yet.
To solve the problem, there were some researches that proposed models for service quality assessment.
However, they did not consider various metrics to assess service quality.
Although existing research considers various metrics, they did not consider newly generated Service Level Agreement.
In this paper, to solve the problem, we proposed a mobile cloud service assessment model called mCSQAM and verify our model through few case researches.
To apply the mobile cloud, proposed assessment model is transformed from ISO/IEC 9126 which is an international standard for software quality assessment.
mCSQAM can provide service quality assessment and determine raking of the service.
Furthermore, if Cloud Service Broker includes mCSQAM, appropriate services can be recommended for service users using user and service conditions.
American Psychological Association (APA)
Shin, Young-Rok& Huh, Eui-Nam. 2016. mCSQAM: Service Quality Assessment Model in Mobile Cloud Services Environment. Mobile Information Systems،Vol. 2016, no. 2016, pp.1-9.
https://search.emarefa.net/detail/BIM-1111392
Modern Language Association (MLA)
Shin, Young-Rok& Huh, Eui-Nam. mCSQAM: Service Quality Assessment Model in Mobile Cloud Services Environment. Mobile Information Systems No. 2016 (2016), pp.1-9.
https://search.emarefa.net/detail/BIM-1111392
American Medical Association (AMA)
Shin, Young-Rok& Huh, Eui-Nam. mCSQAM: Service Quality Assessment Model in Mobile Cloud Services Environment. Mobile Information Systems. 2016. Vol. 2016, no. 2016, pp.1-9.
https://search.emarefa.net/detail/BIM-1111392
Data Type
Journal Articles
Language
English
Notes
Includes bibliographical references
Record ID
BIM-1111392