A QFD-Based Evaluation Method for Business Models of Product Service Systems

Joint Authors

Li, Tianyang
He, Ting
Wang, Zhongjie
Zhang, Yufeng

Source

Mathematical Problems in Engineering

Issue

Vol. 2016, Issue 2016 (31 Dec. 2016), pp.1-15, 15 p.

Publisher

Hindawi Publishing Corporation

Publication Date

2016-07-18

Country of Publication

Egypt

No. of Pages

15

Main Subjects

Civil Engineering

Abstract EN

Organizations have been approaching Product Service Systems (PSS) in unoptimized business model fashions.

This is partially because there is ineffective evaluation of PSS business models.

Therefore, a more sufficient evaluation method might advance the evaluation of PSS business models and assist organizations that are considering a servitisation strategy.

In this paper, we develop a value oriented method by using the Quality Function Deployment (QFD) technique to employ correlations derived from the design information of PSS business models to evaluate these PSS business models.

We describe the method applying steps and its practical application in a real life case study.

This method improves the formulation of an evaluation step within a design process of PSS business models based on correlations of different dimensions of the PSS value and PSS business models; it allows a balance between the customer value and organization value that are delivered by PSS business models to be made quantitatively.

Finally, it fosters the effective utilization of the design information accumulated in the earlier part of the design process to quantitatively evaluate whether a PSS business model is optimized for providing appropriate values for customers and organizations.

American Psychological Association (APA)

Li, Tianyang& He, Ting& Wang, Zhongjie& Zhang, Yufeng. 2016. A QFD-Based Evaluation Method for Business Models of Product Service Systems. Mathematical Problems in Engineering،Vol. 2016, no. 2016, pp.1-15.
https://search.emarefa.net/detail/BIM-1112730

Modern Language Association (MLA)

Li, Tianyang…[et al.]. A QFD-Based Evaluation Method for Business Models of Product Service Systems. Mathematical Problems in Engineering No. 2016 (2016), pp.1-15.
https://search.emarefa.net/detail/BIM-1112730

American Medical Association (AMA)

Li, Tianyang& He, Ting& Wang, Zhongjie& Zhang, Yufeng. A QFD-Based Evaluation Method for Business Models of Product Service Systems. Mathematical Problems in Engineering. 2016. Vol. 2016, no. 2016, pp.1-15.
https://search.emarefa.net/detail/BIM-1112730

Data Type

Journal Articles

Language

English

Notes

Includes bibliographical references

Record ID

BIM-1112730