Mixed Optimal Scheduling Model of Flexible Service System Based on Inverted Triangle
Joint Authors
Source
Journal of Applied Mathematics
Issue
Vol. 2019, Issue 2019 (31 Dec. 2019), pp.1-20, 20 p.
Publisher
Hindawi Publishing Corporation
Publication Date
2019-06-02
Country of Publication
Egypt
No. of Pages
20
Main Subjects
Abstract EN
In the study presented in this paper, we built a nonlinear binary integer programming model of a flexible scheduling problem for the Department of Zhejiang Provincial Local Tax Services.
One difference between our model and typical ones is that whereas in the latter the number of open windows within each working day is fixed, in our model it is not.
We used a variety of integer programming software in an attempt to solve our scheduling model; however, unfortunately we could not find an optimal solution.
Thus, we tested all the combinations of different numbers of employees to construct the optimal solution.
When we tested our model in the tax office of Lishui City, China, the average waiting time of taxpayers was less than 15 min and the employees working hours were clearly reduced.
Thus, a noteworthy improvement in the quality of the service is achieved by the model.
American Psychological Association (APA)
Hu, Shipei& Sun, Yujun. 2019. Mixed Optimal Scheduling Model of Flexible Service System Based on Inverted Triangle. Journal of Applied Mathematics،Vol. 2019, no. 2019, pp.1-20.
https://search.emarefa.net/detail/BIM-1168849
Modern Language Association (MLA)
Hu, Shipei& Sun, Yujun. Mixed Optimal Scheduling Model of Flexible Service System Based on Inverted Triangle. Journal of Applied Mathematics No. 2019 (2019), pp.1-20.
https://search.emarefa.net/detail/BIM-1168849
American Medical Association (AMA)
Hu, Shipei& Sun, Yujun. Mixed Optimal Scheduling Model of Flexible Service System Based on Inverted Triangle. Journal of Applied Mathematics. 2019. Vol. 2019, no. 2019, pp.1-20.
https://search.emarefa.net/detail/BIM-1168849
Data Type
Journal Articles
Language
English
Notes
Includes bibliographical references
Record ID
BIM-1168849