دور أسلوب الإدارة الرشيقة في تطبيق نظام إدارة الجودة الخاص بقطاع النفط و الغاز ISO-TS 29001 : 2010 : دراسة استطلاعية في مصفي القيارة

Abstract EN

The aim of the current research is to determine the extent of the adoption of the lean management approach in applying quality management system (ISO/TS 29001:2010) for oil and gas in AL- Qayara oil refinery.

According to the research problem, there is a lack of awareness among administrative leadership related to up-to-date managerial approaches for removing unnecessary procedures, which help refinery to be more qualified for international standards especially (ISO/TS 29001:2010).

Questionnaire was used as a tool to determine the role of variables among them, and the distributed questionnaire was including (40) person the administrative staff in the refinery, the which has been tested statistically using (SPSS V.23).

The researchers reached a number of conclusions, the most important one was, that there is a significant positive correlation and effect between lean management and quality management system (ISO/TS 29001:2010) in the oil refinery of AL-Qayara oil refinery.

The researchers recommended presented several recommendations, the most prominent one is the coordination of managerial processes inside the company, which contributes to the leanness its operations and the reduction of waste.