The use of inter-organizational information systems for business intelligence in extended enterprise : case of power bi in the condor supply chain management

Abstract EN

Published: .

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/…/…The aim of this study is to understand the role of IOIS coordination and collaboration of the intra- and inter-enterprise relationships in the SCM of the extended enterprise, in order to have the necessary information to provide the dashboards in a Business intelligence system.

Given the exploratory nature of the research, we have chosen to use a qualitative methodology by with the case study as a research tool, we have tried to apply this practice within the Condor Company as an Algerian extended enterprise that has been experimenting with business intelligence for more than a year in its business processes.

The results indicate that the IOIS systems enhance supply chain collaboration intra- and inter-enterprise relationships in different levels.

Particularly, the visualization of the performance measures through computerized dashboards in a shared business intelligence system like POWER BI enhances the quality of joint decision-making and the reporting process by providing (KPIs) supporting and executing performance measurement activities at the operational level and also by aligning managers' performance measures with the strategic direction of the organization at the strategic level.