A study of age discrimination at hotel and tourism workplaces in greater Cairo, Egypt
Other Title(s)
دراسة التمييز على أساس السن في أماكن العمل الفندقية و السياحية في القاهرة الكبرى مصر
Joint Authors
al-Said, Haydi
Sayyid, Muhammad
Source
Journal of Association of Arab Universities for Tourism and Hospitality
Issue
Vol. 20, Issue 4 (30 Jun. 2021), pp.279-292, 14 p.
Publisher
Suez Canal University Faculty of Tourism and Hotels
Publication Date
2021-06-30
Country of Publication
Egypt
No. of Pages
14
Main Subjects
Topics
Abstract AR
يعتبر التمييز على أساس العمر من أكثر أشكال التمييز التي يعاني منها الناس في معظم أنحاء العالم، و مع تزايد عدد كبار السن الذين يشاركون في سوق العمل، أصبح من المهم فهم آراء أصحاب العمل و الموظفين حول سن العمل.
و برغم وجود العديد من الأبحاث عن التمييز على أساس السن في التوظيف، إلا أنه يوجد نقص في الأبحاث عن هذا الموضوع و خاصة في قطاعي السياحة و الفنادق.
تهدف هذه الدراسة إلى التعرف على أهم العوامل التي تساعد الفنادق و شركات السياحة على خلق بيئة عمل مناسبة لكبار السن عن طريق توزيع استبيان في ٢٠ مؤسسة في القطاع السياحي و الفندقي، و بعد تحليل العوامل الاستكشافية للعينة ظهرت ستة عوامل و هي "العدل و المساواة"، "الثقة و الاحترام"، "المرونة"، "توجيه عبء العمل"، "التحفيز"، و "زيادة الوعي".
و جاء عامل "العدل و المساواة" كأهم عامل لتهيئة بيئة عمل خالية من التمييز على أساس العمر.
و أوصت الدراسة أن تطبيق هذه العوامل أو جزء منها يساعد على توفير بيئة العمل المناسبة لكبار السن و هذا يساعد الشركات السياحية و الفندقية في خلق بيئة عمل خالية من التمييز على أساس العمر.
Abstract EN
Age discrimination seems to be more common than any other form of discrimination.
Given that older workers are increasingly participating in the labor market in developed countries, it is important to understand the views of employers and employees on working age.
However, the perception of older workers has changed dramatically in the past decade.
In recent years, although the literature on age discrimination in employment has increased, there is a lack of research exploring age discrimination in hotels and tourism sectors.
Objective : The aim of this study is to identify the most important factors that help hotels and tourism companies to create an age-friendly working environment.
Method : This study was carried out by a quantitative method across ten hotels and ten tourism companies in Greater Cairo, Egypt.
This study used self-administered and web-based questionnaires, developed based on previous research, resulting in 112 usable responses.
Six factors emerged from the survey data after exploratory factor analysis, representing a shared view of an age-friendly workplace.
Employees chose ‘Fairness and equality’ as the most significant factor to establish a working environment free from age discrimination.
Results : The study examined the differences in perceptions of these six factors.
Finally, quantitative data have been organized into an age-friendly workplace factors that supports tourism and hospitality companies to establish working environment free from age-related discrimination between their employees.
Discussion and Implications : This study's scale may be useful to the researchers in the field of ageism at work.
Moreover, the implications of using this concept in future empirical research on age-friendliness at work are considered.
American Psychological Association (APA)
Sayyid, Muhammad& al-Said, Haydi. 2021. A study of age discrimination at hotel and tourism workplaces in greater Cairo, Egypt. Journal of Association of Arab Universities for Tourism and Hospitality،Vol. 20, no. 4, pp.279-292.
https://search.emarefa.net/detail/BIM-1248830
Modern Language Association (MLA)
Sayyid, Muhammad& al-Said, Haydi. A study of age discrimination at hotel and tourism workplaces in greater Cairo, Egypt. Journal of Association of Arab Universities for Tourism and Hospitality Vol. 20, no. 4 (2021), pp.279-292.
https://search.emarefa.net/detail/BIM-1248830
American Medical Association (AMA)
Sayyid, Muhammad& al-Said, Haydi. A study of age discrimination at hotel and tourism workplaces in greater Cairo, Egypt. Journal of Association of Arab Universities for Tourism and Hospitality. 2021. Vol. 20, no. 4, pp.279-292.
https://search.emarefa.net/detail/BIM-1248830
Data Type
Journal Articles
Language
English
Notes
يتضمن مراجع ببليوجرافية : ص. 290-291
Record ID
BIM-1248830