أثر مرونة الموارد البشرية في النجاح المنظمي : الدور المعدل للثقة التنظيمية في الجامعات الخاصة الأردنية

Abstract EN

The study aimed at measuring the moderating role of organizational trust in the impact of human resource flexibility on organizational success at Jordanian private universities.

To achieve the study‟s objectives and answer its questions, the quantitative approach was adopted.

The questionnaire was used as a main tool for data collection.

The study was conducted on Jordanian private universities that are distinguished by the presence of five faculties or more, and the analysis unit was represented by directors of administrative departments, their deputies, their assistants and heads of administrative departments in their number (270) managers using the comprehensive survey method.

The study found a set of results, the most prominent of which is the existence of a statistically significant effect at a significant level (p≥0.05) for human resource flexibility in its dimensions (job flexibility, behavior flexibility, skill flexibility) on organizational success of Jordanian private universities.

In addition, there was a statistically significant role at a significant level (p≥0.05) of organizational trust in inproving the impact of human resource flexibility in its combined dimensions (job flexibility, behavior flexibility, skill flexibility) on organizational success in its combined dimensions (main results, valuable achievements, related behaviors) for Jordanian private universities.

Based on the results of the study, the study recommends continuing to apply the human resource flexibility and trying to achieve managers‟ loyalty and satisfaction, to retain them, and to establish solid relationships with them by meeting their needs and quickly responding to them, in addition to the importance of continuing to identify the dimension of the main results by analyzing the external environment in the design of its academic output And relying on feedback that focuses on measuring performance in achieving its results.