Measuring the impact of intellectual capital on travel agencies’ innovation performance : evidence from Egypt

Abstract EN

This study aims to assess the impact of intellectual capital on the innovation performance of Egyptian travel agencies.

To achieve this, the researchers used a deductive approach as well as a quantitative method.

A semi-structured questionnaire was distributed to 250 travel agencies from 1008 Egyptian travel agencies in class A was collected by simple random sampling technique.

Furthermore, the researchers reviewed the literature regarding intellectual capital and the performance of innovation.

Structural equation modeling (SEM) was employed for the quantitative analysis.

Also, Amos software version (26) utilised to perform the structural equation modeling analysis.

According to the study's findings, two dimensions of intellectual capital (Human and Organizational) have a positive impact on the performance of innovation within the Egyptian travel agencies, while the dimension of social / relational capital has a weak negative impact on the innovative performance of Egyptian travel agencies.

As a direct consequence, to achieve innovation performance, travel companies must strengthen their intellectual capital especially the human and organizational capital dimension