The impact of Sharīah auditing requirements on the service quality of Islamic Banks in the Sultanate of Oman

Abstract EN

This paper investigates the availability of Sharīʿah auditing requirements in Islamic banks in the Sultanate of Oman.

This entails investigating a set of regulatory arrangements through which we ensure Islamic financial institutions conform to Sharīʿah principles.

Moreover, we study their impact on the quality of service of Islamic banks in Oman.

The researchers used a questionnaire to collect the data from Islamic banks (two full-fledged Islamic banks and six Islamic windows of conventional banks).

Based on 71 responses, the quantitative data was evaluated and ranked in terms of mean score, standard deviation, and multiple regressions.

The results of this study indicate that Sharīʿah auditing requires highly trained and skilled manpower.

Sharīʿah auditing in Oman faces many challenges and problems.

The most important of these are: lack of adequately qualified Sharīʿah auditors, lack of commitment from the Islamic banks to the key elements of Sharīʿah governance framework, and a legislative gap and shortage in educational outputs in Sharīʿah auditing.