The compatibility of professional practices in Algerian banks with the standards of total quality management

Other Title(s)

توافق الممارسات المهنية في البنوك الجزائرية مع معايير إدراة الجودة الشاملة

Author

Ukbidan, Sana

Source

Journal of Economic Integration

Issue

Vol. 9, Issue 3 (30 Sep. 2021), pp.725-740, 16 p.

Publisher

University of Ahmed Draia The Afro-Algerian Economic Integration Laboratory

Publication Date

2021-09-30

Country of Publication

Algeria

No. of Pages

16

Main Subjects

Business Administration
Banking and Financial Sciences

Topics

Abstract EN

Today, the challenge is not so much to create new products, or to increase a relative market share, but rather how to do it, reflecting a specific culture, while achieving the objectives and the desired profitability thanks to a very effective and efficient quality management.

The objective of this research, statute on the compatibility and compliance of professional practices in the Algerian banking sector with TQM standards.

Our study begins with a theoretical review on the evolution of the subject and its roots, the definition of TQM and its specificity in the banking sector, to expand thereafter on its foundations and principles.

To this end, we proceeded by a quantitative study of a sample of 33 bankers responding to a questionnaire of 28 items divided by six axes, the data of which are processed by SPSS.

and the results obtained confirmed the existence of this relationship.

compatibility and conformity between the two practices.

American Psychological Association (APA)

Ukbidan, Sana. 2021. The compatibility of professional practices in Algerian banks with the standards of total quality management. Journal of Economic Integration،Vol. 9, no. 3, pp.725-740.
https://search.emarefa.net/detail/BIM-1297372

Modern Language Association (MLA)

Ukbidan, Sana. The compatibility of professional practices in Algerian banks with the standards of total quality management. Journal of Economic Integration Vol. 9, no. 3 (Sep. 2021), pp.725-740.
https://search.emarefa.net/detail/BIM-1297372

American Medical Association (AMA)

Ukbidan, Sana. The compatibility of professional practices in Algerian banks with the standards of total quality management. Journal of Economic Integration. 2021. Vol. 9, no. 3, pp.725-740.
https://search.emarefa.net/detail/BIM-1297372

Data Type

Journal Articles

Language

English

Notes

Includes bibliographical references : p. 740

Record ID

BIM-1297372