نحو قياس أداء فريق العمل من خلال بطاقة الأداء المتوازن

Abstract EN

In this paper, we try to stand on one of the most important methods of administrative organization proposed by Mintzberg Classifying them in the category of organizations based on merit, specifically the style of work teams as one of its components, which the institution resorts to when surrounded by a dynamic and highly competitive environment, We aim through this study to focus on the performance of the team that works in several projects by setting social indicators deduced from the balanced scorecard that help to carry out the benchmarking process and allow us to identify all social imbalances and try to correct and evaluate them, given that the resource strategy Humanity follows the general strategic direction of the institution, and the study concluded that identifying social indicators may greatly help managers in the process of evaluating.