Offshore vessels employees' perception of housekeeping service: impact on job satisfaction and productivity
Other Title(s)
إدراك موظفي سفن الخدمات البترولية لخدمة الإشراف الداخلي وتأثيره على الرضاء الوظيفي والإنتاجية
Parallel Title
إدراك موظفي سفن الخدمات البترولية لخدمة الإشراف الداخلي وتأثيره على الرضاء الوظيفي والإنتاجية
Joint Authors
Dar, Hisham
al-Tanahi, Iman
Salim, Dina
Kamal, Muhammad
Source
Journal of the Faculty of Tourism and Hotels
Issue
Vol. 18, Issue 2 (31 Dec. 2021), pp.181-201, 21 p.
Publisher
Alexandria University Faculty of Tourism
Publication Date
2021-12-31
Country of Publication
Egypt
No. of Pages
21
Main Subjects
Topics
Abstract EN
Actually, the stay length of employees in petroleum offshore vessels (OSVS) lasts for many weeks.
unique hospitality services during their accommodation especially the housekeeping (HK) services may help in creating a pleasant and comfortable atmosphere during work period.
that's why; the research aims to investigate employees' perception of HK service, and to explore the impact of their perception of HK services on their job satisfaction and productivity regarding the offshore industry in Egypt.
petroleum marine services company (PMS) was chosen as the main sample to conduct this research and the convenience sampling method was adopted to reach the biggest possible number of respondents in each vessel in the PMS.
using the quantitative approach; data were collected via survey form and analyzed using SPSS.
the findings of 284 respondents revealed a good perception of HK service.
also, the results proved a positive impact of employee perception of HK service on their job satisfaction and productivity.
this research presents implications for offshore decision makers.
American Psychological Association (APA)
Dar, Hisham& Kamal, Muhammad& al-Tanahi, Iman& Salim, Dina. 2021. Offshore vessels employees' perception of housekeeping service: impact on job satisfaction and productivity. Journal of the Faculty of Tourism and Hotels،Vol. 18, no. 2, pp.181-201.
https://search.emarefa.net/detail/BIM-1307140
Modern Language Association (MLA)
Dar, Hisham…[et al.]. Offshore vessels employees' perception of housekeeping service: impact on job satisfaction and productivity. Journal of the Faculty of Tourism and Hotels Vol. 18, no. 2 (Dec. 2021), pp.181-201.
https://search.emarefa.net/detail/BIM-1307140
American Medical Association (AMA)
Dar, Hisham& Kamal, Muhammad& al-Tanahi, Iman& Salim, Dina. Offshore vessels employees' perception of housekeeping service: impact on job satisfaction and productivity. Journal of the Faculty of Tourism and Hotels. 2021. Vol. 18, no. 2, pp.181-201.
https://search.emarefa.net/detail/BIM-1307140
Data Type
Journal Articles
Language
English
Notes
Includes bibliographical references: p. 197-201
Record ID
BIM-1307140