Influence of electronic word-of-mouth on consumer behaviour

Author

Sayyah, Fatimah

Source

Journal of Economics and Sustainable Development

Issue

Vol. 4, Issue 3 (s) (31 Dec. 2021), pp.116-135, 20 p.

Publisher

University of Eloued Faculty of Economics Commercial and Management Sciences Laboratory of Economics of Renewable Energies and its role in achieving sustainable development

Publication Date

2021-12-31

Country of Publication

Algeria

No. of Pages

20

Main Subjects

Marketing

Topics

Abstract EN

This paper investigates the impact of electronic word-of-mouth (e-WOM) on consumers' purchase decisions, and more specifically on product attitude and purchase intention.

After a brief review of the academic literature, we conducted a survey of 70 respondents.

The results of the data analysis, using PLS structural equation modelling, show that e-WOM has a positive and a significant impact on product attitude and purchase intention.

Managerial implications and avenues for future research are addressed.

American Psychological Association (APA)

Sayyah, Fatimah. 2021. Influence of electronic word-of-mouth on consumer behaviour. Journal of Economics and Sustainable Development،Vol. 4, no. 3 (s), pp.116-135.
https://search.emarefa.net/detail/BIM-1309431

Modern Language Association (MLA)

Sayyah, Fatimah. Influence of electronic word-of-mouth on consumer behaviour. Journal of Economics and Sustainable Development Vol. 4, no. 3 (Special issue) (2021), pp.116-135.
https://search.emarefa.net/detail/BIM-1309431

American Medical Association (AMA)

Sayyah, Fatimah. Influence of electronic word-of-mouth on consumer behaviour. Journal of Economics and Sustainable Development. 2021. Vol. 4, no. 3 (s), pp.116-135.
https://search.emarefa.net/detail/BIM-1309431

Data Type

Journal Articles

Language

English

Notes

-

Record ID

BIM-1309431