The role of souvenirs and handicrafts in achieving tourists' satisfaction : applied on Luxor city

Other Title(s)

دور العاديات و السلع السياحية في تحقيق رضاء السائح بالتطبيق على مدينة الأقصر مصطفى محمود عبد الحميد الصاوي، منى عز علي السيد، أسامة السيد عبد النبي ابراهيم

Joint Authors

Baha al-Din, Raniya Muhammad
Dawud, Nuha Abu Ghayt

Source

Research Journal of the Faculty of Tourism and Hotels

Issue

Vol. 2019, Issue 6 (31 Dec. 2019), pp.65-106, 42 p.

Publisher

Mansoura University Faculty of Tourism and Hotels

Publication Date

2019-12-31

Country of Publication

Egypt

No. of Pages

42

Main Subjects

Economy and Commerce

Topics

Abstract EN

Souvenirs and handicrafts of a destination arevery important to most of travellers and tourists through their travel experience.

As they always keen on having a tangible object to take home, which represents the places they have visited, the sightseeing they have seen, and the memories they have made.

Since tourism is considered a complex industry, which consists of numerous services, facilities, and activities with a lot of intangible items that forms the whole tourist experience, the souvenir is the only tangible item that can be retained from this visited destination.

Therefore, it is crucial to maintain a satisfying service at the souvenir and handicraft sector, to achieve tourists' satisfactionat the destination.

The objective of this research is to determine to what extent does buying souvenirs and handicrafts affects the tourists' overall satisfaction.

Questionnaires were distributed on a random sample of tourists at Luxor city.

The overall findings refer to the importance of visiting destination's bazars and its effect on tourists' overall satisfaction to get a souvenir that reminds them with the destination.

Results have revealed that there is a positive and significant relationship between bazars' staff treatment, scamming, crowd, product variety and hassle with tourist's' satisfaction

American Psychological Association (APA)

Dawud, Nuha Abu Ghayt& Baha al-Din, Raniya Muhammad. 2019. The role of souvenirs and handicrafts in achieving tourists' satisfaction : applied on Luxor city. Research Journal of the Faculty of Tourism and Hotels،Vol. 2019, no. 6, pp.65-106.
https://search.emarefa.net/detail/BIM-1315931

Modern Language Association (MLA)

Dawud, Nuha Abu Ghayt& Baha al-Din, Raniya Muhammad. The role of souvenirs and handicrafts in achieving tourists' satisfaction : applied on Luxor city. Research Journal of the Faculty of Tourism and Hotels No. 6 (Dec. 2019), pp.65-106.
https://search.emarefa.net/detail/BIM-1315931

American Medical Association (AMA)

Dawud, Nuha Abu Ghayt& Baha al-Din, Raniya Muhammad. The role of souvenirs and handicrafts in achieving tourists' satisfaction : applied on Luxor city. Research Journal of the Faculty of Tourism and Hotels. 2019. Vol. 2019, no. 6, pp.65-106.
https://search.emarefa.net/detail/BIM-1315931

Data Type

Journal Articles

Language

English

Notes

-

Record ID

BIM-1315931