Learning management system assessment tools in higher education : staff members’ usage and satisfaction

Abstract EN

The COVID-19 pandemic has caused a huge unprecedented change in the education system around the world.

Having meaningful ways to assess student learning in such a situation became a challenge in the achievement of learning goals and objectives.

The study attempts to analyze the faculty members' usage and satisfaction with the types of evaluations available in the university's learning management system (LMS).

The study deployed the Structural Equation Model to analyze the main causes and effects of perceived staff members’ LMS assessment types upon successful usage using the DeLone and McLean Adopted model.

The survey data was collected from 318 staff members who use LMS.

The most relevant result showed that the diversity of assessment types provided by the LMS and supporting staff members during the exam period had a great influence on perceived benefits.