Assessing travel agencies' social responsibility performance in Luxor

Abstract EN

Corporate Social Responsibility (CSR) in the travel agencies reflects a complex and multifaceted concept.

CSR relates to travel agencies' commitment to achieve sustainable development not just in the environment dimension but also in social and economic terms.

The World Business Council for SD believes that human rights, employee rights, environmental protection, community engagement, supplier relationships, and stakeholder rights are the driving force behind CSR.

The purpose of this paper is assessing travel agencies' social responsibility performance in Luxor and exploring the challenges which face the application of their social responsibility in Luxor by travel agencies.

To achieve the aims of the study a quantitative approach based on a questionnaire was developed and directed to a sample of executives and employees of travel agencies in Luxor city.

The questionnaire was handled to 142 Travel agencies in Luxor, Where was distributed one questionnaire within each company.

Out of this number 120 forms were available for analysis (representing 84.5% response rate).

The results showed the most obstacles that influence of adopting CSR are a lack of financial resources in the company and lack of awareness among some managers of travel agencies and their employees regarding the concept of social responsibility