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Exploring patient safety culture in a Kuwaiti secondary care setting : a qualitative study
Other Title(s)
استكشاف ثقافة سلامة المريض في مرافق الرعاية الثانوية الكويتية : دراسة نوعية
Joint Authors
Cleland, Jennifer
Morrison, Zoe
al-Qattan, Hamad
Cameron, Isobel M.
Source
Sultan Qaboos University Medical Journal
Issue
Vol. 21, Issue 1 (28 Feb. 2021), pp.77-85, 9 p.
Publisher
Sultan Qaboos University College of Medicine and Health Sciences
Publication Date
2021-02-28
Country of Publication
Oman
No. of Pages
9
Main Subjects
Economics & Business Administration
Abstract EN
Objectives: Qualitative studies can improve understanding of patient safety culture (PSC), which has been relatively neglected by researchers in the Gulf Cooperation Council context.
This study employed a qualitative approach to explore healthcare staff and patients’ perceptions of PSC and how it can be improved.
Methods: This qualitative study was conducted in a public hospital in Kuwait.
Individual face-to-face interviews were used to understand the experience of healthcare staff and patients concerning PSC.
After obtaining the required ethical approvals, maximum variation sampling was used.
Interviews were recorded and transcribed.
The analysis was inductive and thematic.
Results: A total of 51 participants were included in this study (35 healthcare professionals and 16 patients).
Data analysis revealed four overarching themes relevant to the research question: (1) workload; (2) communication; (3) environmental constraints; and (4) incident reporting.
These issues were interrelated in practice.
Kuwaiti and non-Kuwaiti participants held different views, particularly about the response to errors and expatriate staff members’ clinical skills.
Conclusion: This study revealed multiple factors related to workload, communication, healthcare environment and incident reporting, which hindered the promotion of positive PSC in the included department.
The presence of numerous constraints suggests that multiple interventions which target both individual and organisational levels should be implemented.
American Psychological Association (APA)
al-Qattan, Hamad& Cleland, Jennifer& Morrison, Zoe& Cameron, Isobel M.. 2021. Exploring patient safety culture in a Kuwaiti secondary care setting : a qualitative study. Sultan Qaboos University Medical Journal،Vol. 21, no. 1, pp.77-85.
https://search.emarefa.net/detail/BIM-1349601
Modern Language Association (MLA)
al-Qattan, Hamad…[et al.]. Exploring patient safety culture in a Kuwaiti secondary care setting : a qualitative study. Sultan Qaboos University Medical Journal Vol. 21, no. 1 (Feb. 2021), pp.77-85.
https://search.emarefa.net/detail/BIM-1349601
American Medical Association (AMA)
al-Qattan, Hamad& Cleland, Jennifer& Morrison, Zoe& Cameron, Isobel M.. Exploring patient safety culture in a Kuwaiti secondary care setting : a qualitative study. Sultan Qaboos University Medical Journal. 2021. Vol. 21, no. 1, pp.77-85.
https://search.emarefa.net/detail/BIM-1349601
Data Type
Journal Articles
Language
English
Notes
Includes bibliographical references : p. 84-85
Record ID
BIM-1349601