تغيير الثقافة التنظيمية للمنظمات من أجل تطبيق ثقافة إدارة الجودة الشاملة

Abstract EN

Total quality management is the core changing in the organization culture to be more focused on the customer, and costumer needs, and eventually to gain his trust.

Total quality management also focuses on formalizing teamwork, remove any organizational obstacle, and leads train teamwork's for continuous improvement.

That why changing the organization culture consume a lot of time and efforts, and mostly they can do it in the end. 
Organization structure is the Organization skeleton, where you can see all the Organization units on a pyramid shape, linked together by the power chain, responsibility, relations, orders, and directions.

In addition, if any organization wont to applied quality culture within its system that mean they had to make a tremendous changing in its structure which can grantee the effectiveness of the operations, expected performance, coordinate activity, to help the management to take the right decision.

The researcher objective in this research is to attract the attention of the Kuwaiti organization in all sectors to Total quality management approach, and to assist them to consider it as a new culture for their businesses plans and strategies.

And to give a clear description of the Total quality management culture in Kuwaiti organizations in relation to continues improvement factor and its component to clarify their culture suitability for adopting Total quality management approach.

(Communication, Teamwork, Missions, Training, Education, Target stability continues improvement, Monitoring progress) Arab Maritime Transport Academy, 1993.

The study finds that this factor is a negative in the organization culture, and its impact PAAET management respond to the new management concepts, which affect continues improvement planning, and PAAET management are far away from thinking of adopting quality culture for the organization, so that they need to do a major changing in the way they manage, so they can establish a turning point to bullied Total Quality Management culture.