تطبيق الصيرفة الإلكترونية و الذكاء الاصطناعي في بنك التوفير و الاحتياط : دراسة حالة المديرية الجهوية بالشلف

Abstract EN

The study aimed to identify the most important applications of electronic banking and artificial intelligence in the savings and reserve bank-regional directorate of Chlef-the study reached several results, the most important of which are : the adoption of electronic banking in the regional directorate of the savings and reserve bank of Chlef contributes to improving banking services through some electronic banking services provided by these banks, including the online payment service, the process of withdrawal and payment through electronic cards, the E-banking service, mobile banking service, and SMS cards service, as these services are considered a turning point in the level of quality of banking services provided and the treatment of many problems, including standing in queues, this banking also allows some channels electronic banking to conduct banking transactions such as banking via ATM DAB, banking through the final point of sale TPE.

the study also found that the manifestations of the fourth technology of artificial intelligence are not available in the regional directorate.