The repercussions of the covid-19 crisis on the development of e-service : case study of food delivery services in the USA

Abstract EN

We aim through this research to diagnose the reality and future of electronic services for express delivery of food in light of the Covid-19 crisis at the global level and at the level of the USA in particular.

We have used the analytical method to analyze the statistics collected from specialized statistical websites (www.

statista.

com).

The study concluded that Food delivery service is a global industry that started reaping the benefits of digital transformation on a large scale before the closure, and with the advent of the (COVID-19) pandemic, digital restaurant delivery service platforms have grown across 13 countries around the world to reach 67% in the world, With a significant increase in the USA 123%, Russia 117% and Canada 113%.

We also found that the Covid-19 crisis contributed to reaching a value of 22 billion dollars in the United States of America and may reach 42 billion dollars in 2025.