الصراع التنظيمي : مفهومه، عوامله، آثاره و استراتيجيات ادارته

Abstract EN

Organizational conflict is one of the major concerns of a large number of researchers in the field of behavioral and organizational sciences, particularly in organizational psychology, and this because of the difficulties that confront the individual and the entire organization.

Indeed, the interaction between individuals within the organization, their differences in terms of values, interests, orientations, as well as their differences in the performance of tasks and the search for power can generate ambiguities and inconsistencies which in turn lead to the emergence of conflicts at different levels.

These affect in one way or another the effectiveness of the individual and the organization.

In this article we will try, as far as possible, to define and analyze the notion of organizational conflict, its factors, its effects, as well as the different strategies used to manage it positively at the individual and organizational level.