أثر استخدام تكنولوجيا المعلومات في تحسين أداء المؤسسات من منظور بطاقة الأداء المتوازن : دراسة حالة مؤسسة سونلغاز بسكرة

Abstract EN

The study aimed to demonstrate the impact of the use of information technology in improving the performance of institutions from the perspective of the balanced scorecard at SonalgazBiskra Corporation, and the study concluded that there is a statistically significant impact of the use of IT in improving the performance of institutions from a financial perspective, Internal operations and growth and learning perspective, as opposed to the customerperspective.